Customer reviews of Harpenden Car Sales Limited

By Jamie C on 13 October 2020 | Verified purchase

Dealing with Doug and Harpenden car sales was an absolute pleasure, I had been to several cars prior to Doug in the last couple of weeks and had one particularly bad experience. The Volkswagen UP I bought from Doug was everything it was described to be and more. Doug is a true gent and never tried any hard sale. An authentic honest experience and the car is a dream. I am super happy and highly recommend a trip to see Doug or James on the farm for your next car purchase.

By Alan D on 13 September 2020 | Verified purchase

Overall a very pleasant experience. No pressure, Doug was easy to talk to, and explained everything with an easy going manner. Highly recommended.

By eddie N on 06 September 2020 | Verified purchase

what a refreshing change ....i have always beem hesitant when it comes to buying from a trader but this was honesty and simplicity at its finest. ..ok i was only buying a cheap part exchange vehicle but it was atill nice to be treated like it mattered . The service provided was pleasant, honest and informative and i will certainly return when i need another car. The car i purchased was sold to me at a great price and drives superb . i am one very happy customer...saved me a lot of money ! many thanks

By DANIEL L on 13 July 2020 | Verified purchase

Doug was excellent throughout. Very professional and a pleasure to deal with. I would highly recommend.

By Alex M on 26 June 2020 | Verified purchase

Needs Google Maps to locate but once there an impressive collection of cars and straight speaking Dough and business partner.

By MARC E on 30 September 2019 | Verified purchase

Really honest car sales, never tried to 'hard-sell', never tried to mislead me, open, honestand helpful with me from the get go until even after I'd driven away. I remarked on an odd noise that seemed to be clutch based, without any hesitation the car was booked into the garage and dealt with, no expense passed on to me in any way. The choice of cars at the dealer is clearly really well chosen, everything seemed to be in great condition. They were very flexible around me coming up to view, and on pick up day very helpfully picked me up from the train station. Overall I was very impressed, I've had a lot of negative experiences with car buying, from both major dealers and smaller used sales dealers but Harpenden Car Sales has restored a lot of faith in what is notoriously a bit of a dodgy industry at times. I'd recommend them to anyone looking to buy second hand. If they were closer, it'd be the first place I'd look for my next car.

By Norbert G on 30 August 2019 | Verified purchase

very helpful and flexible guys, car picked up at a late appointment was no trouble for them.

By David B on 19 May 2021 | Purchase not verified

Couldn't be more helpful friendly & knowledgeable. No pressure selling, just a pleasant experience. The car, which is just as described in Auto Trader, was fully valeted & serviced before I collected it. I'd have no hesitation in recommending this Dealer to friends & family.

By Heather B on 22 October 2020 | Purchase not verified

I’m very happy with my purchase from Doug. He will great to deal with the car was exactly as described in the advert I couldn’t fault the experience. There was no pushy sale and Doug was a great help with the part exchange of my old car also. I would definitely recommend.

By Richard I on 03 September 2020 | Purchase not verified

Great experience. Doug went above and beyond my expectations to gather all information for the car. Highly recommend and will be a returning customer.