Customer reviews of Harpenden Car Sales Limited

By Alex M on 26 June 2020 | Verified purchase

Needs Google Maps to locate but once there an impressive collection of cars and straight speaking Dough and business partner.

By MARC E on 30 September 2019 | Verified purchase

Really honest car sales, never tried to 'hard-sell', never tried to mislead me, open, honestand helpful with me from the get go until even after I'd driven away. I remarked on an odd noise that seemed to be clutch based, without any hesitation the car was booked into the garage and dealt with, no expense passed on to me in any way. The choice of cars at the dealer is clearly really well chosen, everything seemed to be in great condition. They were very flexible around me coming up to view, and on pick up day very helpfully picked me up from the train station. Overall I was very impressed, I've had a lot of negative experiences with car buying, from both major dealers and smaller used sales dealers but Harpenden Car Sales has restored a lot of faith in what is notoriously a bit of a dodgy industry at times. I'd recommend them to anyone looking to buy second hand. If they were closer, it'd be the first place I'd look for my next car.

By Norbert G on 30 August 2019 | Verified purchase

very helpful and flexible guys, car picked up at a late appointment was no trouble for them.

By Heather B on 22 October 2020 | Purchase not verified

I’m very happy with my purchase from Doug. He will great to deal with the car was exactly as described in the advert I couldn’t fault the experience. There was no pushy sale and Doug was a great help with the part exchange of my old car also. I would definitely recommend.

By Richard I on 03 September 2020 | Purchase not verified

Great experience. Doug went above and beyond my expectations to gather all information for the car. Highly recommend and will be a returning customer.

By David I on 18 April 2020 | Purchase not verified

Bought my wife a MK2 TT from here just before the lockdown. They are an excellent little outfit who aim to supply only the best examples and it really shows. I can't reccomend them highly enough, a great buying experience and ultimately a great TT now we've lived with it for a while.

By T P on 03 April 2020 | Purchase not verified

Friendly, open and honest people; no pressure applied what-so-ever, all questions posed answered honestly. The car was as exactly as described and competitively priced. Harpenden Car Sales made buying a used car painless, I will certainly consider them first when I look to buy again.

By Joseph W on 11 March 2020 | Purchase not verified

Purchased a MK5 Golf GTI from Doug. The car was for my wife and we both viewed the car with with our young baby with us. Doug gave us all the time we needed to inspect the car, check baby seats fit etc. No hard sell just a sensible conversation about the car's good points and any areas that may need attention. Doug was very honest about any defects with the car and pointed out blemishes etc. Easy transaction and very happy with our purchase. I would easily recommend Harpenden Car Sales to family members (I have). They have a really interesting selection of cars, lots of VW, Audi and BMW. I could have easily come away with (another) car for myself as well! Thanks again Doug, we love the car.

By David L on 04 March 2020 | Purchase not verified

Doug at HCS made the whole buying experience a pleasure. We had a few problems, all mine which included various delays through flooding. But with Doug's patience we were able to go ahead with the deal. As a buying experience this came out tops, thank you so much Doug.

By Ashley C on 28 February 2020 | Purchase not verified

Happy to add to the 5 star reviews, Doug was extremely easy to talk to and engage with and happy to go over any problems you may have, the best experience I've had buying a car and I'm very very happy with my choice of dealer and car.